Refunds & Returns Policy

If you purchase online, you can return goods up to 14 days after receiving your order for a refund of that item or to exchange it. We can change or cancel an order up until it is dispatched. If the order is dispatched, you can return the goods to us and we will make a refund (excluding delivery cost). All items must be in their original condition.

We take care in shipping your order. In the unlikely event that your goods are damaged on arrival, please contact us as soon as possible by phone (+353 69 61035) or email (mary@thehappycandle.ie) and we will either replace the items or refund you the cost of the product.

The product must be returned to The Happy Candle, Grange Lower, Newcastle West, County Limerick before we make a refund or send a replacement product. We recommend that all returns are sent by recorded delivery, as we cannot accept liability for lost parcels.